Privacy Policy
How we collect, use, store and protect the information you share with Sunny Processors Ltd.
1. Introduction
Sunny Processors Ltd (“Sunny Processors Ltd”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, and how we handle it.
2. Information We Collect
- Contact information — name, business name, role, country, email address and phone number you provide via our contact form or commercial enquiries.
- Commercial enquiry details — product of interest, volumes, packaging requirements, destination market and any specifications you share.
- Technical information — IP address, browser type, device type, referring URL, pages visited and timestamps collected via cookies and server logs.
3. How We Use Your Information
- To respond to product enquiries and provide commercial information, samples and quotations.
- To manage B2B supply, logistics, documentation, customs and compliance requirements.
- To improve our website, products, services and customer experience.
- To comply with applicable legal, regulatory and food-safety obligations.
4. Legal Basis
Where required by law, we process personal information on the basis of (a) your consent, (b) the performance of a contract or pre-contractual commercial discussions, (c) a legitimate business interest in operating, marketing and improving our B2B activities, or (d) compliance with a legal obligation.
5. Sharing of Information
We do not sell personal information. We may share information with: (a) service providers acting on our instructions (e.g. hosting, email, logistics, certification bodies), (b) competent regulatory or customs authorities where legally required, and (c) commercial partners strictly in the context of fulfilling a supply enquiry or contract.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes set out in this policy, comply with statutory record-keeping obligations, resolve disputes and enforce our agreements.
7. Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no transmission over the internet can be guaranteed to be 100% secure.
8. International Transfers
As a Kenyan exporter dealing with international buyers, your information may be transferred to and processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border data transfers.
9. Your Rights
Subject to applicable data protection law (including, where relevant, Kenya’s Data Protection Act, 2019), you may have the right to access, correct, delete, restrict or object to the processing of your personal information, and to data portability. To exercise these rights, contact us at info@sunny.co.ke.
10. Cookies
This website uses cookies and similar technologies. For details, please see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates the most recent revision.
12. Contact
Privacy questions can be sent to info@sunny.co.ke or by post to Sunny Processors Ltd, Nairobi, Kenya.